CIGNA Authorities Providers today announced it has yet again reached the prestigious International Firm for Standardization (ISO) 9001:2008 certification, an internationally recognized high-quality management process. Certification includes all CGS Section B and Long lasting Medical Machines Medicare Administrative Contractor (DME MAC) System Management capabilities less than contract with The Facilities for Medicare and Medicaid Providers (CMS).
ISO 9001:2008 certification calls for businesses to create and adhere to stringent high-quality management standards and to have controls and mechanisms in place to comply with all regulatory necessities. The ISO 9001:2008 certification also calls for procedures that enrich consumer pleasure and guarantee continual improvements. Companies are demanded to pass an exhaustive audit of all high-quality management procedures prior to acquiring certification.
“This award acknowledges CIGNA’s perseverance to continual high-quality enhancement. Acquiring this degree of certification underscores the motivation we have manufactured to our customers to regularly elevate the bar on overall performance,” mentioned Jean Hurry, president of CIGNA Authorities Providers. “We just take extremely very seriously our responsibility as a Medicare contractor and the positive influence we can have on the life of millions of Medicare beneficiaries, suppliers of strong medical equipment and health care pros. I am happy of our employees’ continued motivation to high-quality and overall performance excellence demonstrated by this certification.”
CIGNA Authorities Providers has furnished products and services to Medicare since 1991. In June 2007, CIGNA was awarded the premier of four DME MAC contracts to deliver statements processing, consumer support and administrative products and services to in excess of fifty five,000 strong medical equipment, prosthetics, and orthotics suppliers in 15 states, together with: Alabama, Arkansas, Colorado, Florida, Ga, Louisiana, Mississippi, New Mexico, North Carolina, Oklahoma, South Carolina, Tennessee, Texas, Virginia, and West Virginia as very well as the territories of Puerto Rico and the U.S. Virgin Islands. CIGNA also retains federal Medicare Section B contracts for North Carolina and Idaho.